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Darren Calls For Customer Protections To Accompany Energy Efficiency Vouchers

Darren wrote to Kwasi Kwarteng MP, the Minister for Business Energy and Green Growth, raising concerns about the lack of costumer protection offered during legacy energy efficiency home improvement programme. For this green growth policy to be effective, steps need to be taken to ensure that quality, professional local providers are not edged out of the market by dodgy traders and that people have recourse to action if something does go wrong.

Commenting on the need for customer protections, Darren said

Improving the energy efficiency of our homes is vital and I welcome Government funding to start this process. But consumers need to know they’re using a trusted trader and that they can complain and get compensation if something goes wrong.

 

You can read the full letter below:

arren cals

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We’re hiring! Administrative Officer

I’m hiring a temporary admin assistant to help with the increased demand for help from constituents over the pandemic period. We’re looking for an exceptional candidate to join our team on an initial 4 month fixed-term contract to help us offer the best possible constituent-service experience during this busy time. This Administrative Officer will help our team respond to constituent enquires, ensure casework and policy questions are administrated correctly and help us with print and postal mail-outs.

Due to the increase in requests for help and assistance during the pandemic period, our team are hiring an Administrative Officer for an initial four month fixed term period for 20 hours per week. Depending on demand, this may be extended to a six month fixed term contract.

The Administrative Officer will help the constituency team to:

  • Contact constituents to confirm address and contact details;
  • Set up new files for casework and policy requests on our case management system;
  • Print and post letters to constituents as required.

The successful applicant will need to demonstrate: 

  • Excellent writing skills;
  • Evidence of good customer service;
  • An ability to manage busy and competing priorities;
  • IT literacy (including Microsoft Outlook, Word and Excel); and
  • An ability to use Microsoft Teams, Slack and Zoom.

The role is Bristol based but can be completed remotely. Line management and supervision will be primarily conducted over Slack and Microsoft Teams.

The roleholder will be provided with an office laptop, laptop stand, screen, keyboard, mouse, headset and desk chair to facilitate working from home. A fixed allowance of £26 per month will be paid each month to contribute to additional utility costs of working from home.

If the roleholder is unable to work from home we may be able to provide access to our Westbury-on-Trym office subject to our COVID-secure risk assessment.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 10 August 2020

Interview/Start Dates: TBC (most likely w/c 17th August and will be online)

Start date: ASAP

Application Details

Please e-mail darren.jones.mp@parliament.uk with ‘APPLICATION: Administrative Officer’ in the subject heading.

In the body of your e-mail, please explain how your work and/or other experience evidences the requirements set out in the role description. Please attach an up-to-date CV with references (references will only be contacted with your agreement).

Darren calls for ban on tear gas and rubber bullet exports to the US

‪Joining Labour MPs from across the UK, Darren co-signed the call for the Government to ban tear gas and rubber bullets exports to the United States giving its misuse during the Black Lives Matter protests. Shadow International Trade Secretary Emily Thornberry MP has called for this in Parliament and Dawn Butler MP orientated this letter.

You can read it in full here:

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Darren Argues for a Green Recovery

We need a fiscal stimulus in people, as well as infrastructure, as we transition to a more sustainable, inclusive and productive economy.

Read Darren’s article for The Times Redbox published on July 6th in advance of the Chancellor’s summer statement. In it, Darren makes the argument for a green recovery that prioritises investment in skills and jobs.

Read the full article here on Medium here. Or at The Times here.