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Darren Calls For Customer Protections To Accompany Energy Efficiency Vouchers

Darren wrote to Kwasi Kwarteng MP, the Minister for Business Energy and Green Growth, raising concerns about the lack of costumer protection offered during legacy energy efficiency home improvement programme. For this green growth policy to be effective, steps need to be taken to ensure that quality, professional local providers are not edged out of the market by dodgy traders and that people have recourse to action if something does go wrong.

Commenting on the need for customer protections, Darren said

Improving the energy efficiency of our homes is vital and I welcome Government funding to start this process. But consumers need to know they’re using a trusted trader and that they can complain and get compensation if something goes wrong.

 

You can read the full letter below:

arren cals