Please note, the office is now closed for the Christmas holidays. It will reopen on Monday, 5th January.
My office isn’t an emergency service, but you can still reach me during the holidays if you need urgent support at darren.jones.mp@parliament.uk – please put ‘Urgent’ in the subject line. Further down this page, you can also find contact details for organisations that can help in emergencies and others that offer urgent support services.
Your Voice in Parliament.
Your Champion in Bristol.
I’m here to serve you.
I can help you with personal issues, usually when this involves speaking to Government departments like the Department for Work and Pensions. We call this casework.
I can answer any policy questions you have and listen to your opinions on national or local issues.
I love visiting local schools, community groups and events, and campaigning for issues that are important to people in Bristol North West.
Ask for help.
If you are facing financial hardship with the rising cost of living, you may find this resource useful.
If you have a personal problem, usually involving a Government department, I might be able to help. I can ask officials to consider your views and I can get you an answer. I can’t make people do things and I can’t help with everything (I can’t get involved in legal processes or personal disputes, for example).
If it’s helpful, you can talk to me in person by booking an appointment at my surgery.
Emergency help:
My office isn’t an emergency service and we are unable to help with most urgent issues. If you feel unsafe or in danger, please contact the police or an urgent support service.
If you’re seriously ill, injured or your life is at risk, always call 999.
For non-emergencies, Avon and Somerset Police: 101.
For non-emergencies, NHS advice and support: 111.
If you are homeless or are about to become homeless:
Call Bristol City Council on 0117 352 6800 (Monday to Friday, 8.30am to 6pm. Closed Wednesday 12pm to 1.30pm). Or call the Emergency Duty Team on 01454 615165 if you need help after 5:00 pm on week days, at weekends or on public holidays.
Call St Mungo’s Outreach Team on 0117 407 0330 (Monday to Friday, 9:00am to 5:00pm) if you are sleeping rough and need somewhere to stay. Or email bristolspot@mungos.org or contact them via StreetLink.
If you or a friend or relative are experiencing a mental health crisis:
NHS crisis mental health support: 111 (Available 24 hours a day, 7 days a week. Select mental health option number 2.)
The Samaritans: 116 123 or email jo@samaritans.org (Available 24 hours a day, 7 days a week
If you are concerned about the wellbeing of an adult:
Call Care Direct on 0117 922 2700 (Monday to Friday, 8.30am to 5:00pm) if you are concerned about the wellbeing of an adult.
If you are concerned about the wellbeing of a child:
Call First Response on 0117 903 6444 if you are concerned about the wellbeing of a child. When the offices are closed, call the Emergency Duty Team on 01454 615 165 or 999 if the child is in immediate danger.
If you are experiencing domestic abuse:
Call Next Link on 0800 4700 280 (Monday to Friday, 8.30am to 5.30pm and 9.30am to 1:00pm on Saturday). The service is closed 25th - 28th December and 1st January.
Call the National Domestic Violence Helpline on 0808 2000 247 (24 hours a day, 7 days a week).
For confidential advice for a range of issues: Call Bristol Citizens Advice on 0808 278 7957.
Ask a question.
You can search my policy database to find out what I’ve said in the past or, if you can’t find the answer, ask me a question.
Or you can check the official record, called Hansard, to see what I’ve said and how I’ve voted in Parliament.