Better buses or bust!
From 1st March until 31st May 2023, you submitted data on your bus journeys to help me gather the evidence I need to hold bus companies to account.
In a meeting held in January 2023 with Doug Claringbold, the Managing Director of First Bus in the West of England, he assured me that we would see improvements with bus reliability from April. (Watch a highlights video of the meeting.)
However, your data from the campaign is telling me that problems with our buses have worsened. (Download the key findings.)
I wrote to Mr Claringbold to share the findings of the campaign. Click to download my letter and to read his response.